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Frequently Asked Questions

How do I Make a Purchase?

Shopping with us is really easy. Click on any item you want to review the details, select your choice of size, color etc, if applicable, then click on ‘Add To Cart’. You will be directed to your shopping cart summary. You can add more products to your cart, once you are completely satisfied with your order, you can proceed to checkout.

Confirm your email address and also your phone number so that it can be included to your delivery notice so the postman/deliveryman can reach you just in case you are not at home when your package arrives.

Finally, proceed with your payment using credit/debit card or Paypal, and click complete order to finally make a purchase.

When can I Expect My Order?

When orders are completely processed, they are shipped daily except on major holidays. Processing takes 2 to 5 days, while shipping usually takes 1 to 3 weeks from the date of your order, but it can be earlier as fast as 7 days depending on your location.

How Do I Track My Order

Once your order is confirmed, you will receive an email with your tracking number for you to be able to track your order.

How Do I Return My Order?

We are so sorry things didn’t turn out as what you expected. Please do refer to our Returns Policy Page for more information on what can and cannot be returned.

What Payment Methods Do You Accept?

We accept all major credit/debit cards (Mastercard, VISA etc) and Paypal payments.

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

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